Course Details
Warehouse Operation & Management
Location
Date
Duration
Language
Discipline
Warehouse Management & StoreKeepingIntroduction
Today, warehousing plays a critical role in assuring high level of customer service and overall logistics performance. Warehousing minimize the effective of supply chain inefficiencies, improve logistics accuracy and inventory management and allow product accumulation, consolidation and customization. In a world-class warehousing the cost of warehousing are minimized while improving customer service. The principles and systems described here are common demonstrate of world-class warehousing
This course aims to provide all stores and warehouse operators with the knowledge to make them more efficient, improve productivity and ultimately to manage the store and warehouse profitably.
Objective
Upon the successful completion of this course, participants will be able to:-
- Maximize customer service and provide fast and accurate issuing.
- Plan and control the warehousing operation to minimize the operational costs.
- Plan to develop the warehouse personnel.
- Plan to deal and work with the problems and constraints related to warehousing management.
- Reduce time wasted in locating stock
- Use correct handling equipment
- Increase your knowledge on good housekeeping of store & warehousing functions
- Select the appropriate type of equipment
Audience
This training course is designed for people:
- With a tactical or strategic role with a responsibility for balancing optimum stock levels with excellent service to their customers
- Warehouse Operations Officers
- Senior Storekeepers (Medical Store)
- Stock, Warehouse and Distribution Professionals
Content
The role of the Supervisor for creating WIN-WIN mindset
- Defining the Role of the Supervisor
- Characteristics of an Effective Supervisor
- Competencies of the 21st Century Supervisor
- Goal Setting for Peak Performance
- Agreeing Goals
- Setting SMART Objectives
- Action Planning
- Prioritizing activities
Warehouse Management's Responsibility
- The new role of warehousing in Supply Chain
- The value & impact of higher efficiency in warehouse
- Management Expectations & Doing the Job Right in warehousing
- The Supply Function and Effective Warehouse Management
- Stores Responsibilities and Organization
- Position of Stores Within the Organization
- Relationships with Other Departments
- Materials Management
- The British Standard Guide to Stock Control
Key Warehouse Functions & Operation
- Evaluate Receiving & Staging Operations
- Review Put?Away & Assess Storage Functions
- Improve Order Filling Techniques
- Different Methods for Order Selection
- How to Control Order Picking
- Identify Opportunities for Improvement
Productivity in the Warehouse
- Definition of Productivity
- Causes of Lost Time
- Warehousing Management through Performance Analysis
In?Warehouse Location
- Techniques for Storage Location
- Use of Locator System Controls
- A?B?C Analysis in warehouse management
- Physical Inventory & Cycle Counting Programs
- Establish Material Location & Inventory Control Guidelines
Organizing the Storage and Material Handling
- Layout of the Warehouse
- Storage Utilization and Organization
- Stock Location
- Fixed vs. Random Location
- Material Handling Equipment
- How to Improve Receiving / Issuing Material Handling Operations
Improve the Warehouse Facility Layout
- Methodologies for Layout Planning
- Material Flow & Space Utilization
- Reduce Travel Time & Distance
- Layout Philosophies & Capacity Factor Guidelines
- Determine Space & Building Requirements
- Approaches for Upgrading Layout & Space Resources
- Industrial Preservation Practices
- Receipt of Materials and Inspection
- Issue and Dispatch
- Records and Systems
Simplify & Improve Work Methods
- Key Warehouse Information Features
- Preparing for Technology & WMS
- Bar Coding & RFID
- Improving & Implementing Operational Controls
- Work Simplification & Improvement Methods
- Work Measurement & Workload Balancing
- Warehouse cost management
Audit of a Warehouse
- Objectives of the Warehouse Audit
- Periodic and Intermittent Audits
- Components of the Audit
- Steps to Follow Before, During, and After the Audit
Quality Customer Services
- Communication and Dealing Skills
- Fundamentals of e-Business
Measure Warehouse Performance & Productivity
- Develop Meaningful Performance Measures
- Controls & Measures that Meet Expectations & Match Workers' Capabilities
- How to Conduct a Productivity Analysis Based on Performance Reports
- Keys to Optimal Performance & Productivity
Certificate
TRAINIT ACADEMY will award an internationally recognized certificate(s) for each delegate on completion of training.
Methodology
The training course will be highly participatory and the course leader will present, guide and facilitate learning, using a range of methods including formal presentation, discussions, sector-specific case studies and exercises. Above all, the course leader will make extensive use of real-life case examples in which he has been personally involved. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences. Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.
- 30% Lectures
- 30% Workshops and work presentation
- 20% Case studies & Practical Exercises
- 10% Role Play
- 10% Videos, Software or Simulators (as applicable) & General Discussions